Handcrafted 18K Yellow Gold Leaf Pendant

Domestic Shipping:

• Free Shipping: Enjoy complimentary FedEx Express shipping on all domestic orders within the contiguous United States.
• Quick Dispatch: In-stock items typically ship within 1-2 business days for verified payments received before 2 PM PST.
• Order Tracking: You will receive a tracking number via email once your order has been shipped, allowing you to monitor its progress.

International Shipping:

• Global Reach: We offer secure international shipping to a wide range of countries.
• Import Regulations: It is the customer's responsibility to ensure that the chosen timepiece complies with all import regulations and customs requirements of the destination country.
• Customs Duties & Taxes: Any applicable customs duties, taxes, or import fees are the sole responsibility of the customer and will be collected upon delivery.
• Shipping Carrier: We utilize reputable international carriers such as FedEx or DHL for secure and reliable delivery.

General Shipping Information:

• Pre-Shipment Inspection: Every watch undergoes a rigorous pre-shipment inspection by our expert team to ensure accuracy, functionality, and condition.
• Secure Packaging: We utilize high-quality, secure packaging to protect your timepiece during transit.
• Signature Required: A signature is required upon delivery to ensure safe and secure delivery to the intended recipient.
• Sales Tax: Sales tax will be applied to the order total, including shipping and handling fees, for orders shipped to addresses within California.

For international shipping inquiries or specific delivery timeframes, please contact our customer service team at (949) 994-0114.

At EUROWATCH OC, we are committed to providing our clients with the highest quality luxury timepieces and exceptional service. To ensure your complete satisfaction, we offer a comprehensive warranty on all eligible purchases.

What This Warranty Covers:

This warranty covers defects in materials and workmanship of your timepiece under normal use and conditions for a period of 12 months from the date of purchase.

What This Warranty Does Not Cover:

This warranty does not cover:

• Damage caused by accidents, abuse, or misuse, including drops, impacts, and excessive force.
• Damage resulting from improper handling, storage, or maintenance.
• Normal wear and tear, such as scratches, minor scuffs, or fading of the finish.
• Damage caused by water infiltration if the watch was not worn or maintained according to the manufacturer's water resistance guidelines.
• Damage resulting from unauthorized repairs, modifications, or service by third parties.
• Consequential or incidental damages, including but not limited to loss of use, loss of income, or emotional distress.
• Batteries, unless the watch is under warranty and the battery failure is directly related to a manufacturing defect.

Warranty Service:

To initiate a warranty claim, please contact our customer service department at (949) 301-8001 or via email at Raj@eurowatchoc.com. You will be provided with a Return Merchandise Authorization (RMA) number and instructions on how to safely return your watch to our service center.

Our Responsibility:

In the event of a valid warranty claim, EUROWATCH OC will, at its discretion, repair or replace the defective timepiece with a comparable model. We will cover the cost of return shipping for the repaired or replaced watch to your designated address.

Important Notes:

• This warranty is non-transferable and applies only to the original purchaser of the timepiece from EUROWATCH OC.
• Proof of purchase (original invoice or receipt) is required for all warranty claims.
• EUROWATCH OCreserves the right to modify or amend the terms of this warranty at any time.

EUROWATCH OC is dedicated to providing exceptional service and ensuring your complete satisfaction. If you have any questions or concerns regarding this warranty, please do not hesitate to contact our customer service team.