At Euro Watch OC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose information collected through our website eurowatchoc.com, our mobile applications (if applicable), and during interactions with our customer service representatives.
Information We Collect
We may collect various types of information from you, including:
- Personal Information:
- Contact Information: Name, phone number, email address, shipping address, billing address.
- Account Information: Username, password (hashed and securely stored).
- Order Information: Order history, purchase details, payment information (credit card information, bank details).
- Communication Preferences: Email subscriptions, marketing preferences.
- Technical Information:
- Device Information: IP address, browser type, operating system, device type.
- Website Usage Data: Pages visited, time spent on site, browsing behavior.
- Other Information:
- Information provided through customer service inquiries, surveys, or feedback forms.
- Information collected through cookies and similar tracking technologies.
How We Collect Information:
- Directly from You: When you provide information through our website, mobile applications, or by interacting with our customer service representatives.
- Automatically: Through the use of cookies, web beacons, and other tracking technologies.
How We Use Your Information:
We may use the collected information for various purposes, including:
- Processing and Fulfilling Orders: Processing payments, shipping orders, and managing returns.
- Providing Customer Service: Responding to inquiries, resolving issues, and providing support.
- Personalizing Your Experience: Tailoring website content, recommendations, and offers to your interests.
- Improving Our Services: Analyzing website traffic, understanding customer behavior, and improving our website and services.
- Marketing and Communication: Sending you promotional emails, newsletters, and other marketing communications (with your consent).
- Fraud Prevention and Security: Detecting and preventing fraudulent activities.
- Complying with Legal and Regulatory Obligations: Meeting legal and regulatory requirements.
Information Sharing:
We may share your information with:
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as shipping carriers, payment processors, and marketing platforms. These third parties are contractually obligated to use your information only for the purposes specified by us.
- Business Partners: We may share your information with select business partners for joint marketing or promotional purposes, but only with your prior consent.
- Legal and Regulatory Authorities: We may disclose your information to law enforcement agencies or other authorities as required by law or to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the successor entity.
Your Choices:
- Email Subscriptions: You can unsubscribe from our marketing emails at any time by clicking on the "unsubscribe" link at the bottom of the email.
- Cookies: You can control the use of cookies through your browser settings.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
Contact Us:
If you have any questions about this Privacy Policy or our privacy practices, please contact us at Raj@eurowatchoc.com or by phone at (949) 301-8001.